2009

Honoring
RAYMOND W. KELLY
POLICE COMMISSIONER OF THE CITY OF NEW YORK
LIFETIME ACHIEVEMENT AWARD RECIPIENT

HIGHLIGHTS FROM THE 2009 HOTEL EXCELLENCE AWARDS

Comprised of the Silver Plume Awards and the Hotel Experience Awards, the Hotel Excellence Awards recognizes the qualities and characteristics that define superior service and achievement in New York City's hospitality industry.

Lifetime Achievement Award
Industry Acknowledgment — Each year an individual is recognized who epitomizes the principles and values promoted by HE A through exceptional achievement in their field and providing outstanding contributions to NYC’s hotel and hospitality industry.

Presented by MVP/NY in Cooperation with the Hotel Association of New York, Inc.

Hotel Experience Award

The People’s Choice — The Hotel Experience Awards recognize leaders in the New York hospitality community by allowing the most important audience—their guests—to identify those who excel.

IN New York readers vote for their favorite hotels using response cards bound into the magazine, or via the MVPNY.net website. Readers cast ballots in six categories covering hotels with 500 rooms or more and hotels with less than 500 rooms:

Best Concierge Service
Best Family-Friendly Hotel
Best Room Amenities
Best Business Services
Best Hotel Restaurant
Best Overall Hotel Experience

Silver Plume Award
Silver Plume Awards

Peer Recognition — The Silver Plume Awards offer the hospitality community an opportunity to recognize exemplary service and performance by their peers. A nominating committee of past winners selects five nominees in each award category. Then, concierges vote to select the Silver Plume Award winners for:

Best Chef Concierge
Best Concierge
Best Supporting General Manager

The right Readers. The right Response. The right Returns.